Question 1

Do I need to be home during the clean?

Accepted Answer

No, you don't need to be home. Many of our Sydney clients provide a key or access code. All our cleaners are police-checked, fully insured, and trained to respect your home and privacy.

Question 2

Do you bring your own cleaning products and equipment?

Accepted Answer

Yes. We bring all professional-grade, eco-friendly cleaning products and equipment to every job. Our products are safe for children, pets, and the environment — at no extra cost to you.

Question 3

What areas of Sydney do you service?

Accepted Answer

We service all major Sydney suburbs including the CBD, Eastern Suburbs, North Shore, Inner West, Western Sydney, Hills District, Sutherland Shire and more. Contact us if you are unsure whether we cover your area.

Question 4

What is the difference between a general clean and a deep clean?

Accepted Answer

A general clean covers all standard rooms — dusting, vacuuming, mopping, kitchen wipe-down and bathroom cleaning. A deep clean goes further, covering inside ovens, fridges, grout scrubbing, skirting boards, rangehood filters, and areas that a regular clean doesn't reach.

Question 5

Are there any lock-in contracts?

Accepted Answer

No. Cleanovative has no lock-in contracts. You can book a one-off clean or a regular schedule — weekly, fortnightly, or monthly — and cancel or change at any time.

Question 6

How do I book a cleaning service with Cleanovative?

Accepted Answer

You can book online at cleanovative.com.au in under 2 minutes by selecting your service, number of bedrooms, bathrooms, and preferred time. Alternatively, call us on 0488 853 263 and we will organise everything for you.